:root {
  --navy: #0b0f33;
  --navy-2: #151a4a;
  --navy-texto: #c9cdf2;
  --laranja: #f7a11a;
  --laranja-esc: #c67a00;
  --verde: #10c957;
  --verde-esc: #0a8f3d;
  --verde-bg: #e6f9ee;
  --indigo: #4b57e8;
  --indigo-bg: #eceefd;
  --rosa: #f2127f;
  --rosa-bg: #fde8f2;
  --cinza-bg: #f1f2f6;
  --card: #ffffff;
  --texto: #1b1e3a;
  --texto-2: #5b6080;
  --linha: #e3e5ee;
  --sombra: 0 1px 3px rgba(11, 15, 51, .08), 0 4px 14px rgba(11, 15, 51, .06);
  --raio: 10px;
  --lateral: 250px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  font-family: Roboto, system-ui, -apple-system, 'Segoe UI', sans-serif;
  background: var(--cinza-bg);
  color: var(--texto);
  font-size: 15px;
  line-height: 1.5;
}
button { font: inherit; cursor: pointer; }
a { color: var(--indigo); }
[hidden] { display: none !important; }
:focus-visible { outline: 2px solid var(--indigo); outline-offset: 2px; }

/* ---------- estrutura ---------- */
.app { display: flex; min-height: 100vh; }
.lateral {
  position: fixed; inset: 0 auto 0 0; width: var(--lateral);
  background: var(--navy); color: var(--navy-texto);
  display: flex; flex-direction: column; z-index: 30;
}
.conteudo { margin-left: var(--lateral); flex: 1; min-width: 0; }
.topo { display: none; }
.tela { padding: 0 28px 64px; max-width: 1500px; margin: 0 auto; outline: none; }

.marca { padding: 26px 24px 20px; border-bottom: 1px solid rgba(255, 255, 255, .12); margin: 0 14px; display: flex; justify-content: space-between; align-items: center; }
.marca-nome { font-size: 30px; font-weight: 500; color: #fff; letter-spacing: -.5px; }
.marca-nome small { font-size: 13px; font-weight: 700; letter-spacing: 1px; margin-left: 6px; color: var(--laranja); }

.menu { padding: 18px 10px; display: flex; flex-direction: column; gap: 2px; }
.menu-item {
  display: flex; align-items: center; gap: 16px; padding: 12px 16px;
  background: none; border: 0; border-radius: 8px; color: var(--navy-texto);
  text-decoration: none; text-align: left; font-size: 15px;
}
.menu-item svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; flex: none; }
.menu-item:hover { background: rgba(255, 255, 255, .07); color: #fff; }
.menu-item.ativo { background: rgba(247, 161, 26, .16); color: #fff; }
.menu-item.ativo svg { stroke: var(--laranja); }
.lateral-rodape { margin-top: auto; padding: 18px 24px; font-size: 12.5px; border-top: 1px solid rgba(255, 255, 255, .12); margin-inline: 14px; }
.pasta-info { color: #fff; word-break: break-all; }
.salvo { margin-top: 4px; color: var(--verde); min-height: 18px; }
.salvo.aviso { color: var(--laranja); }

.icone-btn { background: none; border: 0; color: inherit; font-size: 22px; padding: 6px 10px; border-radius: 8px; }
.so-mobile { display: none; }

/* ---------- home ---------- */
.heroi {
  margin: 28px 0 24px; padding: 30px 34px; border-radius: 14px; color: #fff;
  background: linear-gradient(105deg, var(--navy) 0%, #1c2370 55%, var(--indigo) 100%);
  display: flex; flex-wrap: wrap; gap: 24px 48px; align-items: center; justify-content: space-between;
  position: relative; overflow: hidden;
}
.heroi::after {
  content: ''; position: absolute; right: -40px; top: -60px; width: 260px; height: 260px; border-radius: 50%;
  background: radial-gradient(circle, rgba(247, 161, 26, .55), transparent 68%); pointer-events: none;
}
.heroi h1 { margin: 0 0 4px; font-size: 28px; font-weight: 500; letter-spacing: -.3px; }
.heroi p { margin: 0; color: #d6d9f8; font-weight: 300; }
.heroi-nums { display: flex; gap: 12px; flex-wrap: wrap; position: relative; z-index: 1; }
.num {
  min-width: 108px; padding: 12px 16px; border-radius: 10px; background: rgba(255, 255, 255, .1);
  border: 1px solid rgba(255, 255, 255, .16);
}
.num b { display: block; font-size: 28px; font-weight: 500; line-height: 1.1; }
.num span { font-size: 12.5px; color: #d6d9f8; }
.num.verde b { color: #5cf29a; }
.num.rosa b { color: #ff7ab8; }
.num.lar b { color: #ffc765; }

.barra-filtros { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; margin-bottom: 22px; }
.busca {
  flex: 1 1 260px; max-width: 420px; padding: 11px 16px; border: 1px solid var(--linha); border-radius: 999px;
  background: var(--card) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%235b6080' stroke-width='2' stroke-linecap='round'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='M20 20l-3.5-3.5'/%3E%3C/svg%3E") no-repeat 14px center / 18px;
  padding-left: 42px; font: inherit; color: var(--texto);
}
.chips { display: flex; gap: 8px; flex-wrap: wrap; }
.chip {
  padding: 8px 16px; border-radius: 999px; border: 1px solid var(--linha); background: var(--card);
  color: var(--texto-2); font-size: 14px;
}
.chip:hover { border-color: var(--indigo); color: var(--indigo); }
.chip.ativo { background: var(--navy); border-color: var(--navy); color: #fff; }

.colunas { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 18px; align-items: start; }
.coluna { background: var(--card); border-radius: var(--raio); box-shadow: var(--sombra); overflow: hidden; border-bottom: 4px solid var(--cor); }
.coluna-cab { padding: 18px 16px 14px; text-align: center; border-bottom: 4px solid var(--cor); }
.coluna-cab small { display: block; color: var(--texto-2); font-weight: 300; font-size: 15px; }
.coluna-cab strong { font-size: 17px; font-weight: 500; }
.coluna-lista { padding: 12px; display: flex; flex-direction: column; gap: 12px; background: #fbfbfd; }

.ticket {
  display: block; width: 100%; text-align: left; background: var(--card); border: 1px solid var(--linha);
  border-radius: 8px; padding: 14px 16px; color: inherit; text-decoration: none;
  transition: transform .12s, box-shadow .12s, border-color .12s;
}
.ticket:hover { transform: translateY(-2px); box-shadow: var(--sombra); border-color: var(--cor); }
.ticket-topo { display: flex; justify-content: space-between; align-items: center; gap: 8px; margin-bottom: 4px; }
.ticket-chave { font-weight: 700; font-size: 13.5px; color: var(--navy); letter-spacing: .2px; }
.ticket-titulo { font-size: 14.5px; line-height: 1.35; margin: 0 0 12px; min-height: 2.7em; color: var(--texto); }
.tag { font-size: 11px; font-weight: 700; padding: 2px 8px; border-radius: 999px; text-transform: uppercase; letter-spacing: .4px; }
.tag.epico { background: var(--indigo-bg); color: var(--indigo); }
.tag.novo { background: var(--cinza-bg); color: var(--texto-2); }
.tag.andamento { background: #fff3dc; color: var(--laranja-esc); }
.tag.ok { background: var(--verde-bg); color: var(--verde-esc); }
.tag.ressalva { background: #fff3dc; color: var(--laranja-esc); }
.tag.rep { background: var(--rosa-bg); color: var(--rosa); }

.seg { display: flex; height: 8px; border-radius: 99px; overflow: hidden; background: var(--cinza-bg); }
.seg i { display: block; height: 100%; }
.seg .s-ok { background: var(--verde); }
.seg .s-rej { background: var(--rosa); }
.seg .s-na { background: var(--indigo); }
.ticket-nums { display: flex; justify-content: space-between; margin-top: 8px; font-size: 12.5px; color: var(--texto-2); }
.ticket-nums b { color: var(--texto); font-weight: 500; }

.vazio { background: var(--card); border-radius: var(--raio); padding: 56px 24px; text-align: center; box-shadow: var(--sombra); }
.vazio h2 { margin: 0 0 8px; font-weight: 500; }
.vazio p { color: var(--texto-2); max-width: 560px; margin: 0 auto 22px; }
.vazio .aviso-nav { font-size: 13px; margin-top: 18px; }

.btn {
  display: inline-flex; align-items: center; gap: 8px; border: 0; border-radius: 999px; padding: 11px 24px;
  background: var(--laranja); color: #1b1200; font-weight: 700; font-size: 14px; letter-spacing: .2px;
  text-decoration: none;
}
.btn:hover { filter: brightness(1.06); }
.btn.sec { background: var(--card); color: var(--navy); border: 1px solid var(--linha); font-weight: 500; }
.btn.sec:hover { border-color: var(--indigo); color: var(--indigo); }
.btn.grande { padding: 14px 32px; font-size: 15px; }

/* ---------- detalhe ---------- */
.voltar { display: inline-flex; gap: 6px; align-items: center; margin: 22px 0 12px; color: var(--texto-2); text-decoration: none; font-size: 14px; }
.voltar:hover { color: var(--indigo); }
.cab-doc { background: var(--card); border-radius: var(--raio); box-shadow: var(--sombra); padding: 22px 26px; border-top: 5px solid var(--cor, var(--laranja)); }
.cab-doc h1 { margin: 6px 0 6px; font-size: 24px; font-weight: 500; letter-spacing: -.2px; }
.cab-linha { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.cab-doc .escopo { color: var(--texto-2); font-size: 14px; margin: 8px 0 0; }
.cab-doc .acoes { margin-top: 14px; display: flex; gap: 10px; flex-wrap: wrap; }

.progresso {
  position: sticky; top: 0; z-index: 10; margin: 16px -28px 18px; padding: 12px 28px;
  background: rgba(241, 242, 246, .94); backdrop-filter: blur(6px); border-bottom: 1px solid var(--linha);
}
.progresso-linha { display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; font-size: 13.5px; color: var(--texto-2); margin-top: 6px; }
.progresso-linha b { color: var(--texto); font-weight: 500; }
.leg { display: inline-flex; align-items: center; gap: 6px; margin-right: 14px; }
.leg i { width: 10px; height: 10px; border-radius: 50%; display: inline-block; }

details.painel { background: var(--card); border-radius: var(--raio); box-shadow: var(--sombra); margin-bottom: 18px; }
details.painel > summary { cursor: pointer; padding: 16px 22px; font-weight: 500; list-style: none; display: flex; justify-content: space-between; }
details.painel > summary::after { content: '▾'; color: var(--texto-2); }
details.painel[open] > summary::after { content: '▴'; }
details.painel .corpo { padding: 0 22px 18px; }
.lista { margin: 0; padding-left: 20px; }
.lista li { margin: 5px 0; }

.etapa { margin: 28px 0 12px; font-size: 13px; font-weight: 700; letter-spacing: .8px; text-transform: uppercase; color: var(--indigo); display: flex; align-items: center; gap: 12px; }
.etapa::after { content: ''; flex: 1; height: 1px; background: var(--linha); }

.cen { background: var(--card); border-radius: var(--raio); box-shadow: var(--sombra); margin-bottom: 14px; border-left: 5px solid var(--linha); overflow: hidden; }
.cen.s-ok { border-left-color: var(--verde); }
.cen.s-rej { border-left-color: var(--rosa); }
.cen.s-na { border-left-color: var(--indigo); }
.cen-cab { display: flex; gap: 16px; align-items: center; padding: 16px 20px; flex-wrap: wrap; }
.cen-num { flex: none; width: 46px; height: 46px; border-radius: 12px; background: var(--cinza-bg); display: grid; place-items: center; font-weight: 700; color: var(--navy); font-size: 15px; }
.s-ok .cen-num { background: var(--verde-bg); color: var(--verde-esc); }
.s-rej .cen-num { background: var(--rosa-bg); color: var(--rosa); }
.s-na .cen-num { background: var(--indigo-bg); color: var(--indigo); }
.cen-info { flex: 1 1 320px; min-width: 0; cursor: pointer; }
.cen-info h3 { margin: 0; font-size: 15.5px; font-weight: 500; line-height: 1.4; }
.cen-meta { margin-top: 4px; display: flex; gap: 8px; flex-wrap: wrap; align-items: center; font-size: 12.5px; color: var(--texto-2); }
.cen-meta a { text-decoration: none; font-weight: 500; background: var(--indigo-bg); padding: 1px 8px; border-radius: 999px; }
.cen-acoes { display: flex; gap: 8px; flex-wrap: wrap; }
.res {
  display: inline-flex; align-items: center; gap: 6px; padding: 9px 16px; border-radius: 999px; font-size: 13.5px; font-weight: 500;
  background: var(--card); border: 1.5px solid var(--linha); color: var(--texto-2);
}
.res svg { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 2.4; stroke-linecap: round; stroke-linejoin: round; }
.res.ok:hover, .res.ok.on { border-color: var(--verde); }
.res.ok.on { background: var(--verde); color: #04290f; }
.res.ok:hover:not(.on) { color: var(--verde-esc); background: var(--verde-bg); }
.res.rej:hover, .res.rej.on { border-color: var(--rosa); }
.res.rej.on { background: var(--rosa); color: #fff; }
.res.rej:hover:not(.on) { color: var(--rosa); background: var(--rosa-bg); }
.res.na:hover, .res.na.on { border-color: var(--indigo); }
.res.na.on { background: var(--indigo); color: #fff; }
.res.na:hover:not(.on) { color: var(--indigo); background: var(--indigo-bg); }
.cen-corpo { padding: 4px 22px 20px 82px; border-top: 1px dashed var(--linha); display: none; }
.cen.aberto .cen-corpo { display: block; padding-top: 14px; }
.cen-corpo h4 { margin: 14px 0 4px; font-size: 12px; text-transform: uppercase; letter-spacing: .7px; color: var(--texto-2); font-weight: 700; }
.cen-corpo ol, .cen-corpo ul { margin: 0; padding-left: 20px; }
.cen-corpo li { margin: 3px 0; }
.nota { margin-top: 16px; }
.nota textarea, .campo textarea {
  width: 100%; min-height: 64px; resize: vertical; padding: 10px 14px; border: 1px solid var(--linha);
  border-radius: 8px; font: inherit; color: var(--texto); background: #fcfcfe;
}
.nota textarea:focus, .campo textarea:focus { border-color: var(--indigo); outline: none; box-shadow: 0 0 0 3px var(--indigo-bg); }
.s-rej .nota textarea { border-color: var(--rosa); }

/* ---------- fechamento ---------- */
.fecha { background: var(--card); border-radius: var(--raio); box-shadow: var(--sombra); padding: 24px 26px; margin-top: 28px; }
.fecha h2 { margin: 0 0 4px; font-weight: 500; font-size: 20px; }
.fecha .sub { color: var(--texto-2); margin: 0 0 18px; font-size: 14px; }
.opcoes { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 12px; }
.opcao { text-align: left; background: var(--card); border: 2px solid var(--linha); border-radius: 12px; padding: 16px 18px; color: var(--texto); }
.opcao strong { display: block; font-weight: 500; font-size: 15px; margin-bottom: 2px; }
.opcao span { font-size: 13px; color: var(--texto-2); }
.opcao:hover { border-color: var(--cor); }
.opcao.on { border-color: var(--cor); background: var(--fundo); }
.opcao.sugerida::after { content: 'sugerido'; float: right; font-size: 11px; font-weight: 700; text-transform: uppercase; color: var(--cor); }
.opcao.a { --cor: var(--verde); --fundo: var(--verde-bg); }
.opcao.r { --cor: var(--laranja); --fundo: #fff6e6; }
.opcao.p { --cor: var(--rosa); --fundo: var(--rosa-bg); }
.campo { margin-top: 16px; }
.campo label { display: block; font-size: 13px; font-weight: 500; margin-bottom: 6px; color: var(--texto-2); }

.rejeitados { margin-top: 22px; border: 1.5px solid var(--rosa); background: var(--rosa-bg); border-radius: 12px; padding: 16px 20px; }
.rejeitados h3 { margin: 0 0 8px; font-weight: 500; color: var(--rosa); font-size: 16px; }
.rejeitados li { margin: 8px 0; }
.rejeitados .motivo { display: block; color: var(--texto-2); font-size: 13.5px; }
.rejeitados .btn { margin-top: 10px; }

.final { margin-top: 26px; }
.final-cab { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 10px; }
.final-cab h3 { margin: 0; font-weight: 500; font-size: 17px; }
.final pre {
  margin: 0; padding: 18px 20px; background: var(--navy); color: #e9ebff; border-radius: 12px; max-height: 460px; overflow: auto;
  font: 13px/1.55 'Cascadia Mono', Consolas, monospace; white-space: pre-wrap; word-break: break-word;
}

.toast {
  position: fixed; left: 50%; bottom: 28px; transform: translate(-50%, 30px); opacity: 0; pointer-events: none;
  background: var(--navy); color: #fff; padding: 12px 22px; border-radius: 999px; font-size: 14px;
  box-shadow: 0 8px 24px rgba(0, 0, 0, .25); transition: .22s; z-index: 50;
}
.toast.vis { opacity: 1; transform: translate(-50%, 0); }

/* ---------- responsivo ---------- */
@media (max-width: 860px) {
  .lateral { transform: translateX(-100%); transition: transform .2s; box-shadow: 0 0 40px rgba(0, 0, 0, .4); }
  .lateral.aberta { transform: none; }
  .conteudo { margin-left: 0; }
  .topo { display: flex; align-items: center; gap: 10px; padding: 10px 12px; background: var(--navy); color: #fff; position: sticky; top: 0; z-index: 20; }
  .topo-titulo { font-weight: 500; }
  .so-mobile { display: inline-block; }
  .tela { padding: 0 16px 56px; }
  .progresso { margin-inline: -16px; padding-inline: 16px; top: 52px; }
  .heroi { padding: 22px 20px; }
  .cen-corpo { padding-left: 22px; }
  .cen-acoes { width: 100%; }
  .res { flex: 1 1 auto; justify-content: center; }
}
@media (prefers-reduced-motion: reduce) {
  * { transition: none !important; scroll-behavior: auto !important; }
}